Terms & Conditions

Terms and Conditions

Effective Date: 07/02/2025

Welcome to The Green Flame Candles ("we," "our," "us"). By accessing or using our website, www.thegreenflamecandles.com.au (the "Site"), you agree to comply with and be bound by the following terms and conditions ("Terms"). If you do not agree with these Terms, please do not use the Site.

1. Use of the Site

• Eligibility: You must be at least 18 years old or have the consent of a parent or guardian to use this Site.

• Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account.

2. Product Information

• Descriptions: We strive to provide accurate product descriptions. However, we do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free.

• Pricing: All prices are listed in Australian Dollars (AUD) and are subject to change without notice.

3. Orders and Payments

• Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information.

• Payment: Payment must be made at the time of purchase. We accept Mastercard, Visa card and PayPal.

4. Shipping and Delivery

• Shipping Policy: Please refer to our Shipping Policy for information on shipping methods, costs, and delivery times.

• Risk of Loss: All items purchased from us are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

5. Returns and Refunds

• Return Policy: Please refer to our Return Policy for information on returns and refunds.

6. Intellectual Property

• Ownership: All content on the Site, including text, graphics, logos, images, and software, is the property of The Green Flame Candles or its content suppliers and is protected by Australian and international copyright laws.

• Use License: You are granted a limited license to access and make personal use of the Site. This license does not include any resale or commercial use of the Site or its contents.

7. User Conduct

• Prohibited Actions: You agree not to use the Site for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Site.

8. Privacy

• Privacy Policy: Your use of the Site is also governed by our Privacy Policy, which can be found here.

9. Disclaimers and Limitation of Liability

• "As Is" Basis: The Site and all information, content, materials, products, and services included on or otherwise made available to you through the Site are provided on an "as is" and "as available" basis.

• Limitation of Liability: To the fullest extent permitted by law, The Green Flame Candles disclaims all warranties, express or implied, and will not be liable for any damages of any kind arising from the use of the Site or from any information, content, materials, products, or services included on or otherwise made available to you through the Site.

10. Governing Law

• Jurisdiction: These Terms are governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law principles.

11. Changes to the Terms

• Modification: We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site.

12. Contact Us

If you have any questions about these Terms, please contact us at:

The Green Flame Candles
contacts

info@thegreenflamecandles.com.au

0416585873 (leave message)

By using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.